Frequently Asked Questions
Everything you need to know about our sustainable essentials for your home.
What materials are Earthware products made from?
We prioritize the planet by using ethically sourced, biodegradable, and recycled materials such as organic cotton, FSC-certified wood, and recycled ceramics for all our home goods.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We use carbon-neutral shipping partners to ensure your order has the smallest environmental footprint possible.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products dishwasher and microwave safe?
Most of our ceramic and glass collections are both dishwasher and microwave safe. However, we recommend hand-washing our wooden and bamboo items to preserve their natural finish and longevity.
Do you offer international shipping?
Yes, Earthware ships to over 20 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.