Returns & Exchanges
At Earthware, we want you to be completely satisfied with your sustainable home goods, which is why we offer a 30-day return window for all unused items in their original packaging. We are committed to ensuring your home reflects your values and style with every purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package with Care
Place the items in their original eco-friendly packaging to ensure they are protected during transit and maintain their resale value.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing